Digital Literacy


In today’s fast-paced, tech-driven world, digital proficiency isn’t just useful—it’s essential.

The Digital Literacy Certification Program will help you build the skills you need to use technology with confidence and ease, and earn an official certificate to prove your expertise.

Designed for learners aged 16+, the program is divided into four key topic areas:

  • Digital Awareness
  • Using Computers and Mobile Devices
  • Creating, Communicating, Collaborating
  • Safety and Security

Each course covers a different area and is aligned with a milestone exam. By successfully completing all four milestone exams, you will earn the OpenEDG Digital Literacy Certification.

Through the four courses, you’ll gain essential skills in hardware and software fundamentals, digital communication, document management, cloud collaboration, cybersecurity best practices, and responsible technology use.

Whether you want to manage daily tasks more efficiently, navigate digital environments securely, or leverage online resources to gain in-demand skills, this certification provides a strong foundation for mastering any digital tool or technology.

Flexible Certification Pathway and Study Resources

The Digital Literacy learning collection consists of four courses, each packed with videos, reading materials, in-depth step-by-step tutorials, and interactive exercises based on real-life scenarios.

Each course is aligned with a milestone exam, allowing you to earn credentials along the way and progress toward your full Digital Literacy Certificate. By successfully completing all four milestone exams, you will earn the OpenEDG Digital Literacy Certification, validating your foundational digital skills and ability to navigate the modern digital landscape with confidence.

Alternatively, if you already feel confident in your digital skills, you can skip the milestone exams and take the Digital Literacy Exam (DL-00-101) directly. This comprehensive assessment covers the material from all four courses and milestone exams in a single test.


Digital Literacy Study Resources & Exams


Digital Literacy

DL-00-101

Digital Awareness

DL-00-A01

Using Computer & Mobile Devices

DL-00-B01

Creating Communicating Collaborating

DL-00-C01

Safety & Security

DL-00-D01



DL-00-101 Exam Syllabus


Status: LIVE & ACTIVE

DL-00-101 badge

DL_1_1 Evaluate digital technologies for managing everyday tasks.

  • Identify the uses of digital technologies in daily tasks.
  • Analyze the strengths and weaknesses of digital technologies.
  • Demonstrate effective tools for personal scheduling, communication and productivity.

DL_1_2 Identify essential hardware and digital content sources.

  • Demonstrate secure connections and reliable search methods.
  • Evaluate platform usability, content credibility and security.
  • Apply strategies for responsible consumption and sharing.
  • Demonstrate efficient content organization.

DL_1_3 Explain the evolution of digital technologies and their impact on society, addressing milestones, ethical considerations, and strategies for responsible and positive digital engagement.

  • Identify key milestones in the evolution of digital technologies and their societal impact.
  • Analyze ethical considerations arising from the use of digital technologies.
  • Propose guidelines for the responsible use of digital tools and platforms.
  • Demonstrate how to build and maintain a positive digital presence by managing online profiles.

DL_1_4 Identify key skills for digital proficiency, demonstrate the use of tools to enhance these skills, analyze methods for improvement, and develop a plan for continuous growth.

  • Identify key skills required for digital proficiency.
  • Demonstrate the use of tools to enhance digital skills.
  • Analyze methods for improving digital proficiency.
  • Develop a plan for continuous growth in digital proficiency.

DL_2_1 Develop computing skills to enhance functionality and collaboration.

  • Explore and understand core computing concepts.
  • Perform essential computing operations.
  • Analyze system components and evaluate the impact of software on performance.
  • Utilize cloud storage to improve usability and foster collaboration.

DL_2_2 Develop software proficiency to effectively manage and evaluate digital tools.

  • Identify different types and functions of software.
  • Install and configure software programs.
  • Distinguish between system software and application software.
  • Evaluate software solutions for task-specific usability.

DL_2_3 Develop networking proficiency to build, analyze, and secure networks effectively.

  • Understand key networking terminology and concepts.
  • Set up and configure basic networks.
  • Analyze different network types and their uses.
  • Evaluate network security features and identify vulnerabilities.

DL_2_4 Explore key computing innovations and their impact on society and industries.

  • Understand the significance of key computing innovations.
  • Demonstrate practical applications of computing innovations.
  • Analyze the impact of computing innovations on various industries.
  • Evaluate potential future developments and societal effects of computing innovations.

DL_3_1 Understand and apply document creation skills to produce accessible and well-organized files across various formats.

  • Explore and use basic word processing features.
  • Create formatted documents for clarity and professionalism.
  • Analyze file types and backup methods for creating and managing documents across various formats.
  • Ensure documents are accessible for all users.

DL_3_2 Understand and apply concepts of digital collaboration and communication to enhance interaction and efficiency.

  • Use appropriate tools for digital collaboration and communication.
  • Analyze digital etiquette for effective communication.
  • Evaluate current collaboration practices and propose improvements.

DL_3_3 Explore digital tools for hybrid working to enhance collaboration, productivity, and community building.

  • Identify the role of digital tools in collaboration and social interaction
  • Demonstrate effective use of digital tools in team settings
  • Analyze digital etiquette for hybrid working environments
  • Evaluate current practices to propose improvements in productivity, collaboration, and community building

DL_4_1 Explore digital security threats and strategies to recognize, respond to, and mitigate them effectively.

  • Identify the characteristics of common digital security threats.
  • Demonstrate strategies for recognizing and responding to digital security threats.
  • Analyze the impacts of digital security threats on individuals and organizations.
  • Evaluate the effectiveness of security measures to mitigate digital threats.

DL_4_2 Explore security best practices to protect devices and digital content effectively.

  • Identify common strategies for protecting devices and digital content.
  • Demonstrate the implementation of security best practices.
  • Analyze the risks of unsecured devices and digital content.
  • Evaluate the effectiveness of security measures to propose improvements.

DL_4_3 Identify and explore best practices for maintaining online privacy and minimizing environmental impact.

  • Safeguard personal data by exploring and implementing privacy best practices.
  • Analyze risks associated with online activities and their impact on personal privacy.
  • Evaluate current privacy practices to propose improvements for data protection.
  • Assess the environmental impact of data storage and propose practices to reduce digital footprints.

DL_4_4 Identify and address health risks of prolonged digital technology use to promote well-being and balanced habits.

  • Identify health risks associated with prolonged use of digital technology.
  • Implement strategies to improve physical and mental well-being.
  • Analyze the effects of excessive technology use on mental and physical health.
  • Propose a balanced plan for healthier digital habits.

Last updated: March 1, 2025
Aligned with Exam DL-00-101